Shipping policy
We're happy to ship to the United Kingdom, the European Union, and Worldwide.
Processing Time
Orders are processed within 2-3 business days of purchase. You'll receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Times
United Kingdom
- Standard shipping: £6.99 — 3–5 business days
- Free shipping on orders over £250
European Union
- Standard shipping: £15.00 — 5–8business days
- Free shipping on orders over £500
Rest of World
- Standard shipping: £25.00 — 9–14 business days
- Free shipping on orders over £500
Delivery times are estimates and may vary due to customs processing, local carrier delays, or peak seasonal demand.
Customs, Duties & Import Taxes
For orders shipped outside the UK, your order may be subject to import duties, customs fees, or local taxes charged by the destination country. These charges are not included in the price of your order or shipping cost, and are the responsibility of the customer. We recommend checking with your local customs office for more information before ordering.
Order Tracking
Once your order ships, you'll receive a tracking number by email so you can follow its journey to you.
Lost or Delayed Packages
If your order hasn't arrived within the estimated delivery window, please contact us at info@spiorre.com and we'll look into it with the carrier.
Questions
For any shipping questions, reach out to us at info@spiorre.com